In accordance with the current situation we have adapted the cancellation conditions for our guests. 
You can leave travel uncertainties in our hands – we take care of all bookings individually and we guarantee a free cancellation option up to 7 days before your planned arrival. In case of travel warnings or bans we ask you to contact us directly. 

Our hygiene and safety concept:

• Please note that at the moment there is an obligation to wear a mouth and nose protection mask in all public areas in Austria. 
• Disinfection dispensers and masks are available in the hotel at any time.
• We have always maintained a very strict cleaning and disinfection concept to make sure all areas of our hotel are safe for our guests. The disinfection interval in all public areas has been increased. 
• Our employees wear a mouth and nose protection at all times.
• Our employees are tested weekly for COVID-19.
• The minimum distance of 1m must be maintained in all areas of the hotel.
• Our spacious spa area is only opened for in-house guests and there is no buffet or self-service in the hotel. We do our best to make every guest feel relaxed and safe.
• Passenger lifts may only be used by single persons or persons belonging to the same household.
• We have adapted our cancellation policiy and handle every reservation individually.